SALES POLICIES

EVERY HANDMADE KNIFE IS ONE-OF-A-KIND

•All of our knives are handmade, one at a time. Although we do our very best to recreate the knives as ordered, each knife will vary slightly in shape, size, material consistency, etc. This of course, is the beauty of buying a handmade knife—it will never be the same as the next one.  So what does the C stamp signify on the catalog knives?  Good question!  The knives pictured were created for our catalog and were the first of their kind.  So we stamped only those 13 knives with a "C" stamp.  All the C stamp knives were sold to one of our favorite dealers - Miles Welze.

 

TURNAROUND TIME

•Orders from the "Build Your Own" or "Archives" sections will ship within 2-12 weeks from the day that the order is placed.
•Orders through our "Online Store" ship within 5 business days from the day that the order is placed, subject to sheath availability.

 

PAYMENT METHODS

•We accept most major credit cards. We also accept Paypal, money-orders, and checks.
•All payments must be made in full before a product is shipped to the customer.

 

RETURN POLICY

•We accept returns within 7 days from the receipt of your purchase.
•To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be returned with the sheath (not applicable on kitchen knives).
•To complete your return, we require a receipt or proof of purchase.
•To return your product, mail your product to:
  PO Box 17317, Missoula, Montana, US, 59808
•You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
•Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
•We are not responsible for any damage or loss in transit.

 

SHIPPING

•All domestic shipments will be sent via USPS with no marked commodity. All shipments are sent without insurance, and Behring Made Knives assumes no liability to packages lost, stolen or damaged in transit once the label is processed. If you want insurance, an expedited shipment, or a different carrier, these special requests must be noted at time of purchase.

•All international shipments will be sent via UPS with a commodity of "CUTLERY" for the full value of your shipment. If you need a signature for delivery, would like expedited shipping, etc. you must declare so at the time of purchase. Once the shipment is processed, Behring Made Knives is not liable for items lost, stolen, or damaged in transit.

 

 

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